This Article will cover how to update and/or reactivate SMARTnotebook premium features.


If your SMARTnotebook is missing premium features such as Game-based activities, Video Search, and more please follow the following steps:


(Note: The screenshots in this article are from Windows 11 and may differ from Windows 10)


  1. Click on the Windows Icon
  2. Click on "all apps"
  3. Scroll down until you see "SMART Technologies" Folder
  4. Click on "SMART Technologies" Folder
  5. Click on "SMART Product update" Application
  6. Click on Manage to the left of "SMART Notebook"
  7. Click on the Current Product Key
  8. Click on "Manage selected Product Key"
  9. Click on Check for product key renewals
  10. Click on Next
  11. Wait for the progress bar to Disappear
  12. Click on OK
  13. Once everything is finished You should see underneath Limitation "Premium Features will expire on [MM/DD/YY] without an active subscription"
  14. Close out SMART Product Update


If you are having issues updating your product key or need further assistance, please let us know by calling the ISD support phone number, submitting a ticket via support@cwc.life, or visiting our web portal (https://cwclife.freshservice.com/support/home)!