To change your speaker and microphone settings in Microsoft teams please follow the following instructions.


This article assumes that you have a Bluetooth headset connected or a USB headset connected. To connect a Bluetooth headset please follow this knowledge base article: Adding a Bluetooth Device (Windows 10) | Knowledge Base | Support Center (freshservice.com) 


  1. Open Microsoft teams
  2. Click on the three horizontal dots next to your profile picture (see the picture below)

  3. Click on Settings
  4. On the settings menu click on Devices
  5. Click on the drop-down menu underneath Audio device

  6. Select the device you want to use (in this example is OpenComm by Shokz headset)
  7. Close out settings and when you receive a call Windows will automatically switch.


If You need further assistance please let us know by submitting a ticket or emailing support@cwc.life. We will try to answer any questions within 2 to 3 business days.